Frequently asked questions
Can’t find what you are looking for?Our people are here to help you?
Frequently Asked Questions
1. What is Nena’s Kitchen?
We are a Miami-based food brand offering homemade, ready-to-eat meals made with real, high-quality ingredients. Every meal is fully cooked, vacuum-sealed, and frozen to preserve freshness, flavor, and nutrients.
2. What makes your food different?
We bring the warmth of homemade cooking to modern life. Our meals are handcrafted in small batches, using real ingredients and no preservatives — so you can enjoy honest, healthy food without spending hours in the kitchen.
3. What products do you offer?
We currently offer a selection of fully cooked proteins: Shredded Chicken, Ground Beef, Ground Turkey, and Shredded Angus Beef, available in both Organic and Classic lines.
We also prepare Natural Broths (Chicken and Angus Beef) and Artisanal Hummus, all made with the same homemade care and quality.
4. What’s the difference between the Organic and Classic lines?
The Organic Line is made with 100% certified organic ingredients and free-range meats.
The Classic Line uses the same recipes and cooking methods, but with non-organic ingredients — perfect for those seeking homemade quality at a more accessible price.
5. Are your meals fully cooked and ready to eat?
Yes. All our proteins are fully cooked and ready to enjoy — just thaw and reheat in a pan or microwave until hot. No prep, no stress, no preservatives.
6. How are your products packaged?
All meals come in 1 lb vacuum-sealed packs, carefully frozen right after cooking to lock in flavor, texture, and freshness. They’re practical, portioned, and made to fit your routine.
7. How long do the products last?
Our meals stay fresh in the freezer for up to 6 months. Once thawed, we recommend keeping them refrigerated and consuming within 3–4 days.
8. How many servings are in one pound?
One pound typically serves 3 to 4 portions, depending on appetite. If used for arepas, wraps, or as part of a mixed dish, it goes even further.
9. Are your meals family-friendly?
Absolutely. Our recipes are made with real ingredients and no preservatives or artificial additives — perfect for both adults and kids.
10. Do you offer vegetarian or vegan options?
Not yet, but we’re working on expanding our menu with plant-based options inspired by our same homemade philosophy.
11. Do you offer delivery?
Yes, we deliver across Miami and also ship to other U.S. cities (except the West Coast). We use insulated packaging and dry ice to ensure your meals arrive perfectly frozen and ready to store.
12. How long does delivery take?
Local deliveries in Miami are usually made within 24–48 hours.
For other U.S. locations, shipping generally takes 2–4 business days, depending on distance.
13. What payment methods do you accept?
We accept major credit and debit cards through our website checkout. All payments are processed securely through nkfood.com.
14. Who founded Nena’s Kitchen?
Nena’s Kitchen was founded by Yamile Abdou, a Venezuelan entrepreneur of Lebanese heritage who combined her family’s traditional recipes with a passion for healthy, modern eating.
15. What’s your mission?
Our mission is to make healthy eating effortless and enjoyable for busy families. We believe food should be real, comforting, and made with love — from our kitchen to your family table.

