Política de privacidad

Privacy Policy — Nena’s Kitchen

Operated by NK Brands, LLC
EIN: 99-2535278
Last updated: October 2025

1. Introduction

Welcome to Nena’s Kitchen, operated by NK Brands, LLC (“we”, “us”, or “our”).
We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.nkfood.com, make a purchase, or interact with us through email, social media, or other channels.

By using our Services, you agree to this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide and data automatically collected when you interact with our Services.

Personal Information You Provide:

  • Contact details: name, email, phone number, billing and shipping address.

  • Order information: products purchased, preferences, and delivery details.

  • Payment details: credit/debit card data, billing confirmation (processed securely via Shopify; we do not store payment data).

  • Account information: login details and preferences if you create an account.

  • Communications: messages or inquiries via email, WhatsApp, or forms.

Information Collected Automatically:

  • Device & usage data: IP address, browser type, operating system, referring URLs, and interactions on the site.

  • Cookies: small files that help us remember preferences and improve user experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases and account.

  • Provide customer support and respond to inquiries.

  • Send updates, offers, and promotions (only if you’ve opted in).

  • Improve our website, services, and user experience.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal, tax, and regulatory requirements.

4. How We Share Information

We never sell your data. We only share it with trusted partners essential for operating our business:

  • Shopify – our e-commerce platform for hosting, payments, and analytics.

  • Payment processors – to securely complete your transactions.

  • Shipping providers – to fulfill and deliver your orders.

  • Marketing & communication tools – such as email or advertising platforms (only with consent).

These third parties are required to maintain confidentiality and data protection standards in compliance with applicable laws.

For details on how Shopify handles personal data, visit the Shopify Privacy Policy.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep items in your shopping cart.

  • Remember your preferences.

  • Measure traffic and improve website performance.

You can disable cookies in your browser, but some parts of the website may not function properly as a result.

6. Data Retention & Security

We retain personal information only as long as necessary to provide our Services and comply with legal obligations.
All transactions are encrypted via SSL (Secure Socket Layer) technology.

While we implement strong security measures, no system is 100% secure.
Please safeguard your login credentials and report any unauthorized access immediately.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion (“right to be forgotten”).

  • Withdraw consent for marketing communications.

  • Object to certain types of data processing.

To exercise your rights, email us at shop@nkfood.com.
If your data is processed by Shopify, you can manage preferences via the Shopify Privacy Portal.

8. Marketing Communications

If you subscribe to our newsletter or opt in to marketing, you may receive promotional emails or messages.
You can unsubscribe anytime by clicking “Unsubscribe” in our emails or replying STOP via WhatsApp.
Transactional communications (like order confirmations) will still be sent.

9. Children’s Privacy

Our Services are not intended for children under 18.
We do not knowingly collect data from minors.
If you believe a child has provided us with personal information, contact us to delete it immediately.

10. International Data Transfers

Because our Services are powered by Shopify, your information may be transferred to and processed in other countries, including Canada and the United States.
We rely on standard data protection clauses or equivalent safeguards to ensure your information remains secure.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new practices or legal requirements.
The updated version will be posted here with a new “Last updated” date.
Your continued use of our Services constitutes acceptance of any changes.

12. Contact Us

If you have questions, concerns, or data requests, please contact us:

Nena’s Kitchen — NK Brands, LLC
📧 Email: shop@nkfood.com
📞 Phone: +1 (305) 360-5512
📍 Address: Doral, FL 33178, USA
🌐 Website: www.nkfood.com